Trusted by Hotels Nationwide—See Why
They Choose Think Simplicity

I came to the Radisson Blu Aqua Chicago two and a half years ago and from that time I cannot recall having any major issues with Think Simplicity phone service. Their support is responsive and very personable and instill the values we strive for at Choice Hotels....oh and their support rocks!
Abdul Husein, Director of IT
Radisson Blu Aqua, IL
I expected switching from a 40+ year-old PBX system to VoIP to be daunting—but Think Simplicity made it smooth. Everything was pre-programmed and ready to plug in. Their team was quick to resolve a cabling issue, and their responsiveness stood out from start to finish.
TJ Wallace, Regional Controller
Radisson, UT
Partnering with Think Simplicity transformed how we communicate with guests and staff. Their support team is responsive, knowledgeable, and always ready to help. I appreciate how well they understand our specific hotel—it makes all the difference.
Alissa Kujawski, General Manager
Country Inn & Suites by Radisson, PA

Every Question Answered.

About our phone services anyway.

Is this a phone system or phone service?

It’s a service. We manage it all—like your internet provider, but for phones.

Cost for installation?

$0. We handle it.

Cost for setup?

$0. It’s part of the service.

How long do I have to commit?

36 months. We keep it reasonable.

How do I get my deposit back

Send back the equipment when you’re done and we’ll refund your deposit. Simple as that.

Is this compatible with our PMS?

Yes. We work with most systems. We’re the only cloud based phone system that directly integrates with most major PMS brands.

What if I have multiple properties?

Even better. We can connect the properties for easier communication between them.

What about our existing telephones … Like Room Phones

You can keep your existing room phones and public space.  Our system works with both analog and IP telephones.

What happens to my old PBX / phone system?

Toss it. You won’t need it again.

What about my phone numbers?

You keep them. We port everything over.

What happens to my current phone lines?

We take over service. Seamless. No downtime.

How long will our phones be offline?

Just a few minutes. We plan installs to avoid disruption.

What about support?

24/7. Real people. Based in the U.S.

How easy is it for staff to use?

Plug and play. Most people learn it in minutes.

What about voicemail?

Included.

Room-to-room dialing?

Yep. Works just like before.

911?

Yep. E911 comes standard.

What about texting or AI?

Yup. We've got both. You can add SMS (texting) and AI tools whenever you’re ready.

What about call accounting?

Built in. Easy reports. No add-ons.

What about software updates and upgrades?

They’re free. Always. That's the power of being our client.