Our CloudFree Plan replaces your old phone system and includes everything you need—service, phones, setup, support, and upgrades.
No big upfront cost. No stress. No maintenance to worry about.
Our CloudFree Plan replaces your old phone system and includes everything you need—service, phones, setup, support, and upgrades.
No big upfront cost. No stress. No maintenance to worry about.
No hardware headaches. No third party vendors. Just a full service that covers everything: phones, lines, install, support, and more.
No tariffs. No surprises. Zero upfront investment, so you can upgrade without the headache.
No downtime. No third parties. We own and maintain the system. If anything breaks, we fix it. Simple as that.
No worries. No stress. We handle setup, shipping, and on-site install. You don’t lift a finger.
No vendor drama. No hidden fees. Just big savings and peace of mind.
Top-tier models—yours to keep.
We’ll credit your setup fee over 12 months.
You return the equipment, we return your deposit.
Phones, wires, whatever. We bring it all.
Designed by us, of course.
We’re only as good as the support we provide. And ours is fast, responsive, and reliable.
Track, monitor, and rate calls to easily stay on top of spending and usage. Run reports manually or schedule them to run automatically.
Integrate our carrier services into existing hardware or software communication systems – whether they're new or old.
Leave the worrying to us. We’ll send you an alert if one of your systems or connections go down and we’ll be on it.
Easily and seamlessly integrate with your property management systems.
Easily and seamlessly integrate with your property management systems.
I came to the Radisson Blu Aqua Chicago two and a half years ago and from that time I cannot recall having any major issues with Think Simplicity phone service. Their support is responsive and very personable and instill the values we strive for at Choice Hotels....oh and their support rocks!
Abdul Husein, Director of IT
Radisson Blu Aqua, IL
I expected switching from a 40+ year-old PBX system to VoIP to be daunting—but Think Simplicity made it smooth. Everything was pre-programmed and ready to plug in. Their team was quick to resolve a cabling issue, and their responsiveness stood out from start to finish.
TJ Wallace, Regional Controller
Radisson, UT
Partnering with Think Simplicity transformed how we communicate with guests and staff. Their support team is responsive, knowledgeable, and always ready to help. I appreciate how well they understand our specific hotel—it makes all the difference.
Alissa Kujawski, General Manager
Country Inn & Suites by Radisson, PA
The Wi-Fi went down, and the Think Simplicity Support Team got a ticket opened with [our provider] and the problem fixed within an hour when our Wi-Fi provider had supposedly been working on it for almost a full day .... They are the best phone company I’ve worked with in my 11 years in the industry
Melissa Robinson, General Manager
Hampton Inn Deerfield Beach, FL
Being in Midtown Manhattan, my guests will not accept outages of any sort .... The level of customer service and knowledge of my hotel’s needs really make working with the Think Simplicity team a no-brainer and gives me one less thing to worry about!
Jon Schorr, General Manager
Hilton Garden Inn New York, NY
I’m impressed with the level of service from Think Simplicity. When we’ve needed support, from re-programing an extension to learning how to install new phones in our 125-room hotel, they’ve been prompt and proactive.
Katie Myers, Reservations Manager
The Red Lion Inn Stockbridge, MA
Get 3 admin phones free when you sign up—yours to keep.
- Secure phone system (SimplyVX)
- Virtual PBX
- Voicemail + wake-up call system
- PMS integration
- Call accounting
- Auto attendant
- Inbound/outbound calling
- Local & toll-free numbers
- E911
- Survivability
- Web dashboard access (no extra logins or licenses)
Buying from us?
- Choose from our approved models (April 2025)
- No setup fee
- 100% feature compatible\
Bringing your own phones?
- Must be SIP/IP compliant (Poly recommended)
- Setup and configuration fee: $80 per phone
One-time setup fee: $1200 or $10/room (whichever is greater). This amount is credited back to you over your first 12 months. Two-month security deposit required—fully refundable at contract end. 36-month standard service agreement applies.
We provide, own, and maintain all connectivity equipment. If anything breaks, we fix it. Simple. Phones are not included, but you have flexible options (see options above).
- On-site install included
- Setup and shipping included
- Cabling not included
- Install time: 2–3 days (varies based on infrastructure and connectivity)
Standard Think Simplicity terms apply. If you’ve got questions, just ask—we’re here to make it easy.
About our phone services anyway.
It’s a service. We manage it all—like your internet provider, but for phones.
$0. We handle it.
$0. It’s part of the service.
36 months. We keep it reasonable.
Send back the equipment when you’re done and we’ll refund your deposit. Simple as that.
Yes. We work with most systems. We’re the only cloud based phone system that directly integrates with most major PMS brands.
Even better. We can connect the properties for easier communication between them.
You can keep your existing room phones and public space. Our system works with both analog and IP telephones.
Toss it. You won’t need it again.
You keep them. We port everything over.
We take over service. Seamless. No downtime.
Just a few minutes. We plan installs to avoid disruption.
24/7. Real people. Based in the U.S.
Plug and play. Most people learn it in minutes.
Included.
Yep. Works just like before.
Yep. E911 comes standard.
Yup. We've got both. You can add SMS (texting) and AI tools whenever you’re ready.
Built in. Easy reports. No add-ons.
They’re free. Always. That's the power of being our client.