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Spark by Hilton Leverages Think Simplicity at Germantown, D.C. Location

Think Simplicity’s communication system provides rebranded hotel with end-to-end communication hardware and software platform

BONITA SPRINGS, Fla., Dec. 5, 2023 Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today Spark by Hilton™ will utilize the company’s communication platform at its Germantown Washington, D.C. North location.

Spark offers modern hospitality at a budget-friendly price. The brand brings to the metropolitan DC market a fresh, practical, and comfortable alternative for travelers seeking a convenient and high-quality stay. The Germantown property will be the second Spark by Hilton to debut in less than a year after Hilton announced the new hotel brand. It is the first in the Washington Region and the next in what Hilton has announced as a pipeline of more than 400 expansion opportunities in various stages of development around the country.

Selected for its scalability, reliability, and affordability, Think Simplicity worked with the hotel operations team to ensure the new property was outfitted with the latest in cloud communication technology. Charges are provided in a fixed monthly invoice that is easy to understand for on-property and above-property managers. In addition to cost savings, the Spark by Hilton Germantown Washington, DC North relies on Think Simplicity for its ongoing innovative software updates and 24/7/365 support.

Patrick Keenan, assistant vice president and director of hotel performance support, Spark by Hilton, said: “Deciding on a communication system for our newest property was made easy by the Think Simplicity team. We understand the importance of partnering with a communication company that can provide our hotels with the latest technology via software upgrades, but also the service and support we need as we open our newest location.”

Joseph De Ciantis, co-founder of Think Simplicity, said: “We are proud to welcome this exciting and fresh hotel brand to our list of clients. We provide the highest quality hardware, software, service, and support, and we look forward to being a part of Hilton’s bold focus in the premium economy segment.”