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We handle everything—from install to integration. That includes syncing with your PMS. No IT team required. No downtime.
One flat monthly rate. No integration fees. No surprise charges—ever. See what’s included.
One site or a full portfolio, we adapt to your setup without vendor mess or surprise roadblocks.
One partner keeping your hotel’s communication systems connected.
Team messaging built for real hotel workflows
No logins, no app hopping. Just fast, secure communication between staff—organized by role, shift, or department. Built into your dashboard.
Live PMS syncing—no third-party, no lag
Guest name changes? Room updates? They show up instantly. Our system connects directly to your PMS, so everything’s in sync, automatically.
Room-level controls and front desk tools—all in one view
Update room status, manage wake-up calls, and adjust guest settings in seconds. No third-party systems. Just one place to get it all done.
We work with your current setup. No messy construction project. Switch fast, stay live, and keep your team moving.
Start fresh with the right tools. We’ll configure your system to support modern workflows from day one—no third parties needed.
From 40-room independents to 500-room portfolios—we’ve seen it all and we make it easy to manage across sites.
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Think Simplicity isn’t a “one box fits all”. We provide a complete hotel communication service built around your unique operation.
Get a Custom QuoteFrom local independents to global brands, hotels rely on Think Simplicity
to keep communication clear, secure, and dependable — day and night.
I came to the Radisson Blu Aqua Chicago two and a half years ago and from that time I cannot recall having any major issues with Think Simplicity phone service. Their support is responsive and very personable and instill the values we strive for at Choice Hotels....oh and their support rocks!
Abdul Husein, Director of IT
Radisson Blu Aqua, IL
I expected switching from a 40+ year-old PBX system to VoIP to be daunting—but Think Simplicity made it smooth. Everything was pre-programmed and ready to plug in. Their team was quick to resolve a cabling issue, and their responsiveness stood out from start to finish.
TJ Wallace, Regional Controller
Radisson, UT
Partnering with Think Simplicity transformed how we communicate with guests and staff. Their support team is responsive, knowledgeable, and always ready to help. I appreciate how well they understand our specific hotel—it makes all the difference.
Alissa Kujawski, General Manager
Country Inn & Suites by Radisson, PA
The Wi-Fi went down, and the Think Simplicity Support Team got a ticket opened with [our provider] and the problem fixed within an hour when our Wi-Fi provider had supposedly been working on it for almost a full day .... They are the best phone company I’ve worked with in my 11 years in the industry
Melissa Robinson, General Manager
Hampton Inn Deerfield Beach, FL
Being in Midtown Manhattan, my guests will not accept outages of any sort .... The level of customer service and knowledge of my hotel’s needs really make working with the Think Simplicity team a no-brainer and gives me one less thing to worry about!
Jon Schorr, General Manager
Hilton Garden Inn New York, NY
I’m impressed with the level of service from Think Simplicity. When we’ve needed support, from re-programing an extension to learning how to install new phones in our 125-room hotel, they’ve been prompt and proactive.
Katie Myers, Reservations Manager
The Red Lion Inn Stockbridge, MA
