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We handle everything from install to integration, including syncing with your existing PMS. No downtime. No IT stress.
Only pay for what you use. Flat monthly rates. Free upgrades. No surprise charges—ever. See what’s included.
Whether you’re running one site or a full portfolio, Think Simplicity adapts to your needs—without the vendor mess or system overhauls.
Communicate with your staff and guests via chatting software. You’ll want to physically create a contact record for the guests.
Everything that SimplyChat™ offers plus you’ll automatically receive reservation information from third-party sites (e.g., booking.com, hotels.com). Talk about elevating your guest experience.
Everything that SimplyConnect offers plus so much more because it includes an operator panel. You get real-time management of active calls. It also gives you various marketing abilities. This is as good as it gets for staff efficiency and guest experience.
Communicate with your staff and guests via chatting software. You’ll want to physically create a contact record for the guests.
Everything that SimplyChat™ offers plus you’ll automatically receive reservation information from third-party sites (e.g., booking.com, hotels.com). Talk about elevating your guest experience.
From 40-room to 500-room hotels, we’ve done it all.
I came to the Radisson Blu Aqua Chicago two and a half years ago and from that time I cannot recall having any major issues with Think Simplicity phone service. Their support is responsive and very personable and instill the values we strive for at Choice Hotels....oh and their support rocks!
Abdul Husein, Director of IT
Radisson Blu Aqua, IL
I expected switching from a 40+ year-old PBX system to VoIP to be daunting—but Think Simplicity made it smooth. Everything was pre-programmed and ready to plug in. Their team was quick to resolve a cabling issue, and their responsiveness stood out from start to finish.
TJ Wallace, Regional Controller
Radisson, UT
Partnering with Think Simplicity transformed how we communicate with guests and staff. Their support team is responsive, knowledgeable, and always ready to help. I appreciate how well they understand our specific hotel—it makes all the difference.
Alissa Kujawski, General Manager
Country Inn & Suites by Radisson, PA
The Wi-Fi went down, and the Think Simplicity Support Team got a ticket opened with [our provider] and the problem fixed within an hour when our Wi-Fi provider had supposedly been working on it for almost a full day .... They are the best phone company I’ve worked with in my 11 years in the industry
Melissa Robinson, General Manager
Hampton Inn Deerfield Beach, FL
Being in Midtown Manhattan, my guests will not accept outages of any sort .... The level of customer service and knowledge of my hotel’s needs really make working with the Think Simplicity team a no-brainer and gives me one less thing to worry about!
Jon Schorr, General Manager
Hilton Garden Inn New York, NY
I’m impressed with the level of service from Think Simplicity. When we’ve needed support, from re-programing an extension to learning how to install new phones in our 125-room hotel, they’ve been prompt and proactive.
Katie Myers, Reservations Manager
The Red Lion Inn Stockbridge, MA
