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Technology should work around the way your team communicates and operates. Not force people to change the way they work.
Make calling, texting, and messaging easier with communication tools designed around how your organization actually works.
Connect the technology your operation depends on so information moves where it needs to, without extra manual work.
Practical tools that make common tasks and workflows easier for your team to manage.
Choosing the right technology is only part of the decision. You also need to know who will stand behind it.
Think Simplicity develops and supports our technology. When something needs attention, you know exactly who you’re working with.
We work with your team to get technology up and running with minimal disruption.
Our involvement doesn’t end after implementation. Our team stays available when questions or issues come up, and we make it easy to reach us.
Our team stays involved through resolution, so you’re not left coordinating between vendors.
Hotels and businesses use technology differently.
Explore solutions built around the needs of your operation.
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Communication, connectivity, integrations, and practical tools for offices, restaurants, event venues, and other businesses.
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Communication, connectivity, PMS integrations, and tools for guest and staff interactions—built around the way hotels operate.
Updating your technology doesn’t have to mean replacing everything you already have.
Think Simplicity works with compatible systems and equipment, connects what needs to communicate, and helps your team make the transition with minimal disruption.
Keep compatible systems and equipment that still make sense for your operation.
Integrations help information move between the systems your operation depends on.
From specific services to a complete solution, we work with what you already have to fill the gaps without adding technology you don’t need.
We work with your team to plan the transition, connect what’s needed, and get new technology up and running.
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You don’t need to have the answer.
Tell us what you’re trying to solve, and we’ll help you find the right fit for your hotel or business.
From local independents to global brands, hotels rely on Think Simplicity
to keep communication clear, secure, and dependable — day and night.
I came to the Radisson Blu Aqua Chicago two and a half years ago and from that time I cannot recall having any major issues with Think Simplicity phone service. Their support is responsive and very personable and instill the values we strive for at Choice Hotels....oh and their support rocks!
Abdul Husein, Director of IT
Radisson Blu Aqua, IL
I expected switching from a 40+ year-old PBX system to VoIP to be daunting—but Think Simplicity made it smooth. Everything was pre-programmed and ready to plug in. Their team was quick to resolve a cabling issue, and their responsiveness stood out from start to finish.
TJ Wallace, Regional Controller
Radisson, UT
Partnering with Think Simplicity transformed how we communicate with guests and staff. Their support team is responsive, knowledgeable, and always ready to help. I appreciate how well they understand our specific hotel—it makes all the difference.
Alissa Kujawski, General Manager
Country Inn & Suites by Radisson, PA
The Wi-Fi went down, and the Think Simplicity Support Team got a ticket opened with [our provider] and the problem fixed within an hour when our Wi-Fi provider had supposedly been working on it for almost a full day .... They are the best phone company I’ve worked with in my 11 years in the industry
Melissa Robinson, General Manager
Hampton Inn Deerfield Beach, FL
Being in Midtown Manhattan, my guests will not accept outages of any sort .... The level of customer service and knowledge of my hotel’s needs really make working with the Think Simplicity team a no-brainer and gives me one less thing to worry about!
Jon Schorr, General Manager
Hilton Garden Inn New York, NY
I’m impressed with the level of service from Think Simplicity. When we’ve needed support, from re-programing an extension to learning how to install new phones in our 125-room hotel, they’ve been prompt and proactive.
Katie Myers, Reservations Manager
The Red Lion Inn Stockbridge, MA
★★★★★ 4.9 on G2 | Read our reviews on G2 →
Source: G2.com, Inc.
